Shipping & Returns 

SHOP POLICIES

All items in my shop are hand fabricated. Some of my work are one of a kind, and some collections are in stock, where others are made to order. If an item is in stock, it will be shipped within 3 days of your order, otherwise please allow 7-10 days to complete your order as I had make each piece and do the powder coating myself, which can be weather dependent. If your order is time sensitive please email me with your order number.

Shipping + Handling

$11 - USPS Priority 1-3 day shipping

Free - Local pick up / drop off in Johnson City TN and surrounding areas.

RETURN POLICIES

Returns are only offered if there is a maker defect that I missed or the piece is damaged during shipping (understand that each piece may differ slightly as nothing is cast.) Damage due to shipping must be reported 24 hours after delivery to qualify for a return. I cannot offer a refund if a customer changes their mind, but I will offer store credit if the buyer changes their mind and is looking to exchange it for a new piece. This exchange must happen within 2 days after delivery and the piece must be returned in its original condition to qualify. For more info, please email me directly at info@kaylabyrdstudio.com